Algester Medical Centre

CoronaVirus COVID-19 Important Information

We have had to make the difficult decision to change how we look after our patients to be able to remain open during this unprecedented time. Our priority is to keep our doctors and staff healthy enough to look after all our patients while still offering a service to those acutely unwell.

Our problem is that based on what has happened in many parts of the world, if even one COVID-19 patient infects our doctors and/or staff and other patients, we will be forced to close which will impact all of our patients. This is very hard to screen for because COVID-19 can look like any other infection, plus we cannot test due to a lack of testing equipment, and the travel screening is becoming irrelevant since it is now in the country.

What you need to know as patients of our practice.

All appointments will be screened and anyone with infective symptoms of any sort will not be allowed into the practice without instructions from a doctor by phone first.

To minimise people getting sick in our waiting room, we still require masks to be worn to protect our vunerable patients and staff .

We would ask that you turn up for your appointment alone if you are an adult. And those with children to limit other family members coming.

Important information to help you work out if you need to be seen.

Testing: We do not have the facilities to test for COVID-19.

Certificates: We cannot issue you a certificate for clearance based on testing. If you have exposure to someone directly with COVID-19 or you are unwell or you have travelled back to Australia then you must isolate for 14 days.

Travel: We cannot assist you with letters regarding refunds due to COVID-19 Pandemic.

If you have a medical issue that requires attention, then contact our Algester doctors today. We are open seven days a week and we bulk bill all consultations for eligible patients. We welcome walk-in patients, however we cannot guarantee an immediate appointment. If you are able to, then we recommend contacting us to schedule an appointment at a time that suits you.

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Mixed Billing Doctors Algester

We would like to advise that Acacia Ridge Family Practice and Algester Medical Centre are now mixed billing..

Unfortunately, rising costs of staff wages, medical supplies, insurances and utilities, coupled with the fact that the Government has only increased the standard consultation fee by $4 over the last 9 years, it is financially no longer possible to continue to provide high quality medical service whilst bulk billing all of our patients.

You may incur and out-of-pocket, except for the following patient groups who will continue to be bulk billed:

Children under 16 years of age
DVA Card Holders
Patients over 65 years of age
Care plans, health assessments
Government-funded immunisations

Concession card holders will still incur a fee, although the out of pocket amount will be lower.

We have kept the fee as low as possible and patients will be required to pay for their consultation, in full on the day of their appointment. Your Medicare rebate will be processed during payment and will be back in your account within 24 hours.

All telehealth appointments, and appointments after 6pm and ALL weekend appointments will attract an out of pocket fee, please speak to one of our receptionists when you book your appointment.

At Algester Medical Centre you are guaranteed targeted and personalised healthcare. We strive to make our services as convenient and accessible as possible. As a part of this, we are open every day of the week. We also have both male and female doctors available. Many new patients find us via recommendations or by searching online for terms like, ‘Algester Medical Centre’, ‘Algester Doctors’, ‘Medical Centre Algester’, or ‘Mixed Billing Doctors Algester’. However, you’ve discovered us, we’d be delighted to welcome you to our family clinic. Talk to our friendly team today to book your first appointment.

Our practice is located next to a pharmacy, for your convenience. Further to this, we provide after hours services. For complete after hours cover, we’ve partnered with the National Home Doctor Service. This partnership allows you to access 24 hour healthcare, while maintaining a complete health record. Our friendly administrative team are available to help you make an appointment. They can help with scheduling matters across our two practices. Our team will also ensure that you medical records are merged, for your convenience.