Welcome to Algester Medical Centre
CoronaVirus COVID-19 Important Information
We have had to make the difficult decision to change how we look after our patients to be able to remain open during this unprecedented time. Our priority is to keep our doctors and staff healthy enough to look after all our patients while still offering a service to those acutely unwell.
Our problem is that based on what has happened in many parts of the world, if even one COVID-19 patient infects our doctors and/or staff and other patients, we will be forced to close which will impact all of our patients. This is very hard to screen for because COVID-19 can look like any other infection, plus we cannot test due to a lack of testing equipment, and the travel screening is becoming irrelevant since it is now in the country.
What you need to know as patients of our practice.
From now all appointments will be screened and anyone with infective symptoms of any sort will not be allowed into the practice without instructions from a doctor by phone first.
Every patient will be asked whether you have any COVID-19 contact, work with international people, or recent travel in the last 2 weeks both international and domestic.
To minimise people getting sick in our waiting room, we have locked our front doors and we will ask all patients with appointments to ring when they arrive but stay outside the practice. We will then contact you when your doctor is ready to see you. We ask that you remain in your car.
We would ask that you turn up for your appointment alone if you are an adult. And those with children to limit other family members coming.
Important information to help you work out if you need to be seen.
Testing: We do not have the facilities to test for COVID-19 – there is a shortage of test kits. Testing is reserved for seriously unwell people and cannot be done to just reassure people or clear people. If you meet the government criteria you will have to attend your nearest “Fever Clinic”. Currently situated at
- Princess Alexandra Hospital
- QE II hospital
- Logan Hospital
Certificates: We cannot issue you a certificate for clearance based on testing. If you have exposure to someone directly with COVID-19 or you are unwell or you have travelled back to Australia then you must isolate for 14 days.
Travel: We cannot assist you with letters regarding refunds due to COVID-19 Pandemic.